Shipping Policy
Last Updated: July 2026
Thank you for shopping with Downtown Detailing & Downtown Gears. We are committed to delivering your orders safely and on time. Please read our Shipping Policy carefully.
Order Processing
- Orders are processed within 1–2 business days after successful payment confirmation.
- Orders placed on Sundays or public holidays will be processed on the next business day.
Shipping Time
Estimated delivery times:
- Within Karnataka: 2–4 business days
- Other States in India: 4–7 business days
- Delivery times may vary depending on your location and courier service.
Shipping Charges
- Shipping charges, if applicable, will be displayed during checkout before payment.
- Free shipping may be offered on selected products or promotional offers.
Order Tracking
Once your order has been shipped, you will receive a tracking number via email, SMS, or WhatsApp (where applicable) to track your shipment.
Delivery Delays
While we strive to deliver orders on time, delays may occur due to:
- Weather conditions
- Natural disasters
- Public holidays
- Courier service issues
- Incorrect shipping information
We appreciate your patience in such situations.
Incorrect Shipping Information
Please ensure that your shipping address and contact details are accurate before placing an order. We are not responsible for delays or failed deliveries caused by incorrect information provided by the customer.
Damaged or Missing Items
If your order arrives damaged or if any item is missing, please contact us within 48 hours of delivery with your order number and supporting photos. We will review the issue and assist you as quickly as possible.
Contact Us
For any shipping-related questions, please contact us:
Downtown Detailing & Downtown Gears
📍 Downtown Detailing
94/16, Annasandrapalya Nanjappa Colony, Annasandrapalya Extension, Vimanapura, HAL, Bengaluru, Karnataka 560017
📞 9353842258
📧 downtowndetailing.india@gmail.com
🕒 All day Morning 9AM to Evining 8PM
with your actual business details.